Looking for a rewarding career in aviation? Explore AIASL Recruitment 2024 for exciting roles at Mumbai International Airport. Apply now for Sr. Customer Service Executive and Customer Service Executive positions.
AIASL Recruitment
Are you dreaming of a dynamic career in the aviation industry? Look no further! AI Airport Services Limited (AIASL), formerly known as Air India Air Transport Services Limited, is offering fantastic opportunities at Mumbai International Airport. With a history of excellence in ground handling services, AIASL is the gateway to an exciting and rewarding career. In this article, we’ll delve into the details of the AIASL Recruitment 2024, highlighting key positions, qualifications, and the application process. Whether you’re an experienced professional or a fresh graduate, this recruitment drive has something for you.
AIASL Recruitment 2024
AIASL is on a mission to fill existing vacancies and maintain a waitlist for future needs. They are looking for Indian Nationals, both male and female, to join their team on a Fixed Term Contract basis for three years. This contract may be renewed based on performance and the organization’s requirements. The number of vacancies is indicative and may vary as per operational needs.
AIASL Recruitment Notification
AIASL is under the Ministry of Civil Aviation (MOCA) and provides unified ground handling services, including ramp, passenger, baggage, cargo handling, and cabin cleaning. Operating at over 82 airports in India, AIASL handles flights for Air India, Air India Express, Alliance Air, and numerous other domestic and international airlines. From managing the Airbus A380’s maiden flight to handling futuristic 787 Dreamliners, AIASL is at the forefront of ground handling services in India.
AIASL Recruitment: Overview
| Hiring Organization | Air India Air Transport Services Limited (AIASL) |
|---|---|
| Position | Customer Service Executive |
| No Of Posts | 1049 |
| Job Location | Mumbai Maharasthra |
| Official Website | www.aiasl.in |
| Apply Mode | online |
| WhatsApp Group Joining Link | Click Here |
AIASL Recruitment: Vacancy Details
| Position | No Of Posts |
|---|---|
| Sr Customer Service Executive | 343 |
| Customer Service Executive | 706 |
| Total | 1049 |
AIASL Recruitment: Educational Qualification
Sr. Customer Service Executive:
- Station: Mumbai
- Qualifications & Experience:
- Graduate under the 10+2+3 pattern from a recognized university
- 5 years of experience in fares, reservation, ticketing, computerized passenger check-in, or cargo handling
- Proficient in PC usage
- Good command of spoken and written English and Hindi
Nature of Job Function: The Sr. Customer Service Executive will primarily handle passenger check-in, airline ticket reservation, boarding, and other terminal functions. Ensuring passenger and airline satisfaction is crucial. The role involves working in three shifts, including night shifts, with a weekly off on a rotational basis. Career progression is based on performance, and employees are entitled to casual leave, sick leave, privilege leave, and EPFO benefits.
Customer Service Executive
- Station: Mumbai
- Qualifications & Experience:
- Graduate from a recognized university under the 10+2+3 pattern
- Preference for candidates with Airline/GHA/Cargo/Airline Ticketing Experience or relevant diplomas/certifications (IATA-UFTAA, IATA-FIATA, IATA-DGR, IATA CARGO)
- Proficient in PC usage
- Good command of spoken and written English and Hindi
Nature of Job Function: The Customer Service Executive will manage passenger check-in, airline ticket reservation, boarding, and terminal functions, ensuring both passenger and airline satisfaction. The job involves three shifts, including night shifts, with a weekly off on a rotational basis. Career progression is performance-based, with eligibility for casual leave, sick leave, privilege leave, and EPFO benefits.
Job Functions and Benefits
Both positions involve key airport functions such as passenger check-in, airline ticket reservation, boarding, and terminal operations. The goal is to ensure passenger and airline satisfaction. Employees will work in three shifts, including night shifts, with one weekly off on a rotation basis. Benefits include casual leave, sick leave, privilege leave, and eligibility for EPFO, among others. Career progression is based on performance and years of service.
AIASL Recruitment: Age Limit
| Position | Upper Age Limit |
|---|---|
| Sr. Customer Service Executive | GEN: 33 Years OBC: 36 Years SC/ST: 38 Years |
| Customer Service Executive | GEN: 28 Years OBC: 31 Years SC/ST: 33 Years |
AIASL Recruitment: Salary
| Position | Salary (per month) |
|---|---|
| Sr. Customer Service Executive | ₹28,605/- |
| Customer Service Executive | ₹27,450/- |
AIASL Recruitment: Application Fee
| Position | Application Fee | Fee Exemption |
|---|---|---|
| All Positions | Rs. 500/- | Ex-servicemen, SC/ST candidates |
- Prepare a Demand Draft (DD) for Rs. 500/- in favor of “AI AIRPORT SERVICES LIMITED.”
AIASL Recruitment: Selection Process
- Interview
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Important Dates
| Events | Dates |
|---|---|
| Start Date for Applications | 1st July, 2024 |
| Deadline for Applications | 14th July, 2024 |
Important Links
| NOTIFICATION LINKS | |
| Official Website | Click Here |
| Official Notification Link | Download Here |
| Apply Online Link | Apply Here |
| Notification Page Link | View Here |
| WhatsApp Group Joining Link | Join Here |
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How To Apply For AIASL Recruitment
- Check Eligibility: Ensure you meet the eligibility criteria mentioned in the advertisement as of 1st July 2024.
- Access Online Application Form: Visit the provided Google Form link: AIASL Online Application Form.
- Fill Out the Form: Complete the online application form with accurate details. Make sure all fields are filled correctly.
- Upload Required Documents: Attach scanned copies of the following documents:
- Recent colored passport-size photograph (front view, not older than 3 months).
- Self-attested copies of educational and experience certificates as per the list provided in the advertisement.
- Application Fee: Prepare a non-refundable Demand Draft of Rs. 500/- in favor of “AI AIRPORT SERVICES LIMITED”, payable at Mumbai. Write your Full Name and Mobile number on the reverse side of the Demand Draft.
- Exemption: Ex-servicemen and candidates belonging to SC/ST communities are exempt from paying the application fee.
- Submission Deadline: Submit the online application form by 14th July 2024, using the Google Form link provided. Applications sent by hand or post will not be accepted.
- Selection Process: Eligible candidates will be shortlisted based on the application and called for further selection processes or interviews. Date, time, and venue details will be communicated to shortlisted candidates.
- Additional Requirements:
- Bring the duly filled Application Format as per the provided format in the advertisement.
- Carry original certificates for verification during the interview process (do not submit originals with the application).
- Special Instructions for Certain Candidates:
- Candidates from the OBC category must submit a duly attested photocopy of the Caste Certificate issued by the Competent Authority.
- Applicants currently employed in Government, Semi-Government, or Public Sector Undertakings must submit their application through proper channels or with a No Objection Certificate (NOC) from their employer.
- Visit Company Website: For updates and detailed information, regularly visit the AIASL website at www.aiasl.in.
- Management Discretion: The management reserves the right to modify the schedule or conditions based on organizational requirements.
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FAQS:
What is the last date to apply for AIASL Recruitment?
- The last date to submit your application online is 14th July 2024.
How can I apply for AIASL Recruitment?
- You can apply by filling out the online application form available at the Google Form link provided in the advertisement.
Is there an application fee?
- Yes, there is a non-refundable application fee of Rs. 500/-, payable through a Demand Draft favoring “AI AIRPORT SERVICES LIMITED”, Mumbai. Ex-servicemen and SC/ST candidates are exempt from paying the fee.
What documents do I need to submit with my application?
- You need to attach a recent passport-size photograph, self-attested copies of educational and experience certificates, and a Demand Draft. Original certificates should be brought for verification during the interview process.
How will I know if I am shortlisted for the selection process?
- Shortlisted candidates will be informed about the date, time, and venue of further selection processes or interviews via communication from AIASL.
Can candidates from the OBC category apply?
- Yes, candidates from the OBC category can apply. They need to submit a duly attested photocopy of the Caste Certificate issued by the Competent Authority as per Government of India guidelines.
I am currently employed in a Government organization. Do I need to submit any additional documents?
- Yes, applicants from Government, Semi-Government, or Public Sector Undertakings must submit their application through proper channels or with a No Objection Certificate (NOC) from their current employer.
Where can I find more information about AIASL Recruitment?
- For detailed updates and information, please visit the AIASL official website at www.aiasl.in.
What are the age limits for applying to these positions?
The age limit varies:
- For Sr. Customer Service Executive: General category – 33 years, OBC – 36 years, SC/ST – 38 years.
- For Customer Service Executive: General category – 28 years, OBC – 31 years, SC/ST – 33 years.
Can I apply if I have previous experience in Airline or Ground Handling services?
- Yes, candidates with relevant experience in Airline or Ground Handling services are preferred for these positions.
What is the contract period for these positions?
- The positions are on a Fixed Term Contract basis initially for three years, with the possibility of renewal based on performance and organizational requirements.
Are there any relaxations in the upper age limit for candidates belonging to SC/ST/OBC categories?
- Yes, candidates belonging to the OBC category are eligible for a 3-year age relaxation, and SC/ST category candidates are eligible for a 5-year age relaxation as per Government rules.
Is there any provision for the reservation of posts?
- Yes, the reservation of posts will be as per Presidential Directives and Government guidelines applicable at the time of appointment.
What are the working hours and shifts for these positions?
- The work pattern includes three shifts, including night shifts, on a rotational basis. Employees are entitled to one week off.
Can candidates from outside Mumbai apply for these positions?
- Yes, candidates from all over India who meet the eligibility criteria can apply. However, they must be willing to relocate to Mumbai if selected.
Will there be any reimbursement for candidates traveling for the interview?
- Yes, SC/ST candidates residing beyond 80 km from the interview venue are eligible for reimbursement of second-class rail/bus fare by the shortest route, subject to submission of required documents.
What are the career growth prospects in AIASL?
- Career progression is based on performance and years of service. Employees are eligible for benefits such as Casual Leave, Sick Leave, Privilege Leave, and EPFO as per eligibility criteria.
Are there opportunities for candidates already working in AIASL?
- Yes, eligible candidates currently employed with AIASL can apply for the advertised positions with service and pay protection if selected.
How will I know if my application is accepted or rejected?
- AIASL will communicate with applicants regarding the status of their application via email or phone. Shortlisted candidates will be notified about further steps in the selection process.
Is there any preference given to candidates with specific certifications or diplomas?
- Yes, preference will be given to candidates with relevant certifications or diplomas like Diploma in IATA-UFTAA, IATA-FIATA, IATA-DGR, or IATA Cargo.
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Conclusion:
AIASL Recruitment 2024 presents a fantastic opportunity for individuals looking to build a career in aviation. With 1049 positions available at Mumbai International Airport, this is your chance to join a leading ground-handling service provider in India. Apply now and take the first step towards a rewarding career with AIASL.
